Frequently Asked Questions
Everything you need to know about your Mod Podge order and projects.
Which Mod Podge formula should I use for my home decor project?
Selecting the right formula depends on your surface and desired finish. 'Gloss' and 'Matte' are our standard finishes for paper and wood. For kitchen items, use 'Dishwasher Safe,' and for furniture that needs extra durability, we recommend 'Hard Coat'.
How long does it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping within the continental US usually takes 3-7 business days, depending on your location.
What is your return policy for opened products?
To maintain quality control, we only accept returns on unused and unopened products within 30 days of purchase. If your product arrived damaged or defective, please contact our support team immediately for a replacement.
Is Mod Podge non-toxic and safe for indoor use?
Yes, Mod Podge is a non-toxic, water-based sealer, glue, and finish that is AP certified. It is safe to use indoors, though we always recommend working in a well-ventilated area for your comfort.
Do you offer international shipping?
Currently, we ship directly to customers within the United States and Canada. For other international regions, please check our 'Store Locator' to find an authorized local craft retailer.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.